At GHANET RESEARCH CONSULT, we are committed to delivering high-quality research services and ensuring client satisfaction.
Refunds
- Refunds are processed only after successful verification of the service or product in question.
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Clients may request a refund at any time. However, the following conditions apply:
- If the service is cancelled within 24 hours of payment, a full refund may be issued.
- If the service is cancelled after 24 hours but within 3 days, a 20% service fee will be deducted from the refund.
- If the service is cancelled after 3 days, a 20% non-refundable fee applies, and any work already completed will be calculated and deducted from the refund.
- If the work has been fully completed, no refund will be issued.
- Once verification and calculations are complete, approved refunds will be made available within 15 working days.
- Refunds will be issued through the same payment method used for the original transaction unless otherwise agreed.
- All refund requests must be submitted in writing through our official contact channels.
We are committed to fairness and transparency in all client interactions.